1. Where can I park my car?
As of 02. January 2017 the carpark at the hotel is subject to renovations and temporarily closed. During the closure, parking space for hotel guests is reserved in the nearby CarPark Cristal (Schwanthalerstraße 36). Of course, we gladly offer you Valet parking service for this venue as well.
Rate: €30 / 24h
2. How do I get from Munich Airport to the hotel?
Take the S1 / S8 direction to the city centre, get out at the central station and take the exit to the south with direction to the Bayerstrasse. The hotel is located at the Bayerstrasse 41.
3. How much does breakfast cost and when is it served?
Breakfast from our varied buffet costs € 28.00 per person when booking a room without breakfast included. The buffet is open from 6:30 PM to 10:30 AM, on weekends until 1:00 PM.
4. Is it possible to store my luggage at the hotel after check out?
Of course it is possible to store your luggage after check out until you will leave the hotel.
5. Is it possible to check in before 3 pm or check out after 12 pm?
Upon request with our receptionist, generally with a fee. Please show understanding on days of high occupancy. Early arrivals are only guaranteed when the night before is reserved as well.
Check-in and check-out times:
Check-in: from 3 PM
Check-out: until 12 PM
6. How far is it to the exhibition grounds?
The New Munich Fair Centre / ICM is 11 km away from the hotel. Driving by car it will only take you 20 minutes, or with public transport with an estimated travel time of approximately 25 minutes. The Underground line 2 departures directly from the central station (50 metres away from the hotel) to the Neuen Messe Riem (ICM)
7. I haven't received a booking confirmation!
8. How can I handle the assumption of costs?
Please find here the necessary forms for download:
Please read carefully! For us to be able to verify the authenticity, we would like to ask you to print the above forms only on business stationery. Thank you for your understanding.
9. Is there a business center in the hotel?
Yes, it is located just next to Le Méridien Hub, behind the front desk, and features multiple work stations and a printer. It is open 24 hours a day and completely free of charge for hotel guests.
10. What is the hotel's alcohol policy?
Full alcoholic beverage service will be provided to individuals of 18 years or older. Individuals of 16 years or older will be allowed to purchase beer or wine drinks only. Valid identification is necessary.
11. Does the hotel accept personal checks or travaler checks?
Personal checks are not accepted. Travelers checks are accepted, with valid identification. Other conditions may apply.
12. Are connecting rooms available?
Connecting rooms are available by request at an additional fee but can never be guaranteed prior to arrival. Due to the limited number of connecting rooms, the following connecting combinations are possible: Superior Room to Superior Room, Superior Room to Deluxe Suite, or Executive Room to Executive Room. Please contact the hotel directly with further questions or to make arrangements.
13. Is an early arrival possible?
The hotel is unable to guarantee early check-in unless the room was reserved for the night before as well. The hotel will do its utmost to accommodate guests as soon after check-in as possible.
14. Is the hotel accessible by car?
The hotel is accessible by car, but since October 1, 2008, the Munich city center can only be accessed by cars displaying environmental badges on the front of the car. By law, cars not displaying this badge may be fined. The hotel is located inside the environmental zone, please contact the hotel for further information.
15. Does the hotel offer extra beds?
Extra beds are available at a supplementary charge of € 80. Please note that extra beds can only be offered upon availability. This hotel does not provide blankets, bumpers or pillows with cribs. Guests must bring their own. Please contact the hotel for further information.
16. What are the hotel's conditions for families?
Children between 3 to 11 years sleep free in the parents' bed. Rollaways, child rollaways and cribs (free of charge for children until the age of 2 years) may incur extra charges. Daybed covering for children from the age of 3 incurs an extra charge of € 60. A maximum of 3 persons (including children) are allowed per room. Exceptions may be made for very small children. Please contact the hotel for information.
17. Is late check-out possible?
Late checkout is available on request. A fee of 10 Euro per hour will be imposed on guests checking out past noon. Please note that at or after 6:00 PM the full room charge for the following night will apply. Please contact the hotel for further information.
18. Are pets admitted at the hotel?
One small pet is allowed per room. A €25 daily charge will be added to the room rate. Pets are not allowed in the hotel restaurants and must be under supervision at all times.
19. Is smoking allowed in public areas and in the rooms?
Due to the Non-Smokers' Protection Act, smoking is banned in all public areas. This ban includes smoking in the lobby, bar, and restaurants. Smoking is allowed in designated guest rooms. A €250 cleaning fee will be charged to any guest who violates the smoking policy. Please contact the hotel directly for further information.
20. How does the hotel handle currency fluctuations?
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
21. Do rates and prices include VAT (value added tax)?
Our prices include the legally regulated VAT. Should it come to an official raise of the VAT after guests have booked their stay, prices will increase accordingly as the VAT is applicable to the guests booked stay dates.
23. Does the hotel provide allergy-friendly guest rooms?
The hotel provides three guest rooms which are allergy-friendly. These rooms are equipped with vinyl flooring and have no wallpaper on the walls. Along with hypoallergenic bedding these rooms provide a clean and fresh atmosphere. These rooms are only available upon request. Please contact us for more information at +49 89 2422 0.
24. What are costs for internet access?
Free WIFI (€ 0 | 2 MB)
- public areas & guest rooms (2 MB)
- ideal for comfortable surfing and social networks
High Speed (€ 15 per day | 7 MB)
- anywhere in the hotel over WIFI and via wired and WIFI access in your room at €15 per day (7 MB)
- ideal for fast surfing & video streaming
SPG® standard (€ 0 | 2 MB)
SPG® Premium (€ 0 | 7 MB)
- for Gold and Platinum members only